Frequently Asked Questions
What is The Buffalo Knows?
The Buffalo Knows is your go-to destination for unique Buffalo Bills gifts. We are the official home of Mafi & Fia - the Ultimate Fan Companions.
What kind of products do you offer?
We offer a variety of Buffalo-themed products, including Mafi & Fia, The Rugged Buffalo, Buffalo Earrings, Buffalo Bracelets, Lucky Little Buffalo, and The Buffalo Knows T-Shirts.
Do you offer free shipping?
Yes, we offer free shipping on domestic orders over $50.
What is your return policy?
We have a 30-day return policy. If your item is damaged or incorrect, we will pay for return shipping. In all other cases, the customer must pay for return shipping. There are no restocking fees.
What items are non-refundable and non-returnable?
Gift cards and close out products (all close out products are priced ending with 97 cents) are non-refundable and non-returnable.
How long does it take to process a refund?
Refund processing time is 10 business days after receipt of returned goods.
How can I contact you?
You can reach us at support@ctewbrands.com for any questions or concerns.
Feel free to follow and reach out to us on our social media platforms:
Do you ship internationally?
Currently, we only ship within the United States.
What payment methods do you accept?
We accept all major credit cards, as well as payments through ShopPay.
How can I stay updated with The Buffalo Knows?
You can sign up for our newsletter to get special offers, free giveaways, and once-in-a-lifetime deals. You can also follow us on Instagram, Facebook, and Twitter.